High-Load 600kg Polyurethane (PU) Wheel for Carts, Forklifts, and Warehouse Equipment

1. Shipping Areas

We proudly offer shipping services to the United States.

2. Order Processing Time

We strive to process your order as quickly as possible. Orders are typically prepared, quality-checked, and packaged within 1-3 business days after being received.

Note: Our order cutoff time is 1:00 AM (GMT-8) Los Angeles time. Orders placed after this time will be processed on the next business day.

3. Shipping & Delivery Time

Shipping Time: Once your order is shipped, the carrier generally takes 5-8 business days to deliver the package.

Total Delivery Time: You can expect your order to arrive within 6-11 business days from the time of purchase. This includes both the processing time and shipping time.

4. Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at support@vrietina.com. Returns should be sent to the following address:

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return question at support@vrietina.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 5 business days. Please note it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@vrietina.com.

Secure & Convenient Payments
We are committed to providing a safe and hassle-free payment experience. All transactions are processed through encrypted systems to protect your funds and personal information.

Accepted Payment Methods

• Digital Wallets: PayPal, Apple Pay, Google Pay
• Credit Cards: Visa, MasterCard, American Express (AMEX), JCB, UnionPay
• Installments: Klarna

Payment Security

• All transactions are processed through secure payment gateways with end-to-end encryption.
• Our website uses SSL encryption to protect your payment information.
• We never store your credit card details without authorization.

Important Notes

• Please ensure you use a valid credit card or account during checkout.
• If you encounter any payment issues, contact our customer service team for assistance.
• After your payment is completed, you will receive an email confirmation with your order details.

If you have any questions or requests, please contact us at support@vrietina.com
or reach out via live chat. Our team will respond within 24 hours.